I just have to take two seconds to rave about my latest experience with Zappos.com.
Saturday night, my husband and I were watching TV and it suddenly occurred to me that I had no pool sandals for an upcoming trip. I shredded the last pair I owned. I sprang up from the couch and grabbed my computer. Ten minutes later, I had found a pair of reasonably priced sandals and put in my order.
Now, I have to point out, it was 10 o’ clock on a Saturday night. I chose standard shipping when I checked out and got an order confirmation email that instant.
Not kidding – the shoes were on my front doorstep at 5pm Monday. I could not believe it. I still can’t figure out how it was even possible.
On top of all of that, Zappos gives free return shipping if your purchase doesn’t work out and 1 YEAR to return it. I can’t think of another store that has a return policy that even touches that.
Just had to share. It made me happy.